Service manager: Catriona McCabe
Address: 21a Westland Drive, Glasgow G14 9NX, UK
Email: recovery@crossreach.org.uk - Call: 0141 950 1772
CrossReach is a leading, long-standing and well-respected provider of social care for over 12,000 people of all ages in Scotland who find themselves facing challenging circumstances. As the Social Care Council of the Church of Scotland, our mission is to seek to support people to achieve the highest quality of life that they are capable of achieving at any one time, in Christ’s name.
CrossReach Residential Recovery Service (formerly known as Rainbow House) has been responding to these ever-changing needs for over 150 years, constantly innovating and pioneering life-changing work. Our residential services work with people who need a safe and trusted place to stay in order to deal with an acute substance use issue.
We aim to offer people a safe supportive environment where they can, through an individualised abstinence based recovery program, identify their own recovery goals and outcomes.
We believe that with the right support at the right time, people can find the solutions they need to cope with the challenges they face.
We understand that the challenges people face are often multi-layered. We take care to work in a way which enables us to respond to the complexity of people’s lives. This will be respectful and inclusive of their own views and wishes, empowering them to build on their strengths and assets. To this aim we use the Outcome Star planning and monitoring tool to empower people to take control of their recovery and set their own outcomes within the structured programme on offer.
Our only referral criteria is a motivation to stop taking alcohol and/or drugs, and engage in our programme to do so.
There is also a requirement to be able to cognitively engage in a Cognitive Behavioural Therapy group and one-to-one work.
People with mental health conditions will be assessed on an individual basis to ensure they are able to safely engage and benefit from our therapeutic interventions.
People with a history of sexual offences and arson will be assessed on an individual basis.
The Cognitive Behavioural Therapy and 12-step-based therapeutic programme is provided by a skilled and experienced team, including wakened night staff and Recovery Volunteers with lived experience, trained to complement the staff team and provide peer support and inspiration.
Separate gender-specific groups have been developed – with input from lived experience – to provide a safe space to address issues pertinent to each group. People get a minimum of one keywork sessions with their keyworker a week.
One-to-one and group sessions with our psychologists are available to anyone who is ready to engage with this, or to improve health behaviours.
A range of inhouse health and wellbeing activities are offered within the programme. These are compulsory for the first stage of the programme, then there is the choice to access health, education, training and recovery outwith the service in the second stage.
The second stage of our programme focuses on preparedness for returning to the community without using alcohol or drugs. This involves work with partners, recovery communities and other professionals.
People get a minimum of one keywork sessions with their keyworker a week, and reviews with their addiction worker and anyone important to them are held 4 weekly. Family and friend visits are encouraged in the evenings and weekends out with structured activity time.
Our staff have a mix of skills and experience that complement each other including those with lived experience, with their own substance use and recovery, and also those with lived experience of family members’ substance use.
As a faith-based organisation we appreciate the importance of faith in people’s lives and offer support to people of any faith or none. We are able to respond to:
Funding is provided via Glasgow Alcohol and Drug Partnership for the majority of places. To access these, people must be referred via the Local Recovery Pathway.
We also have a limited number of spaces available to other authorities or individuals: referrals for these are taken from health professionals or social workers or prison to rehab. Funding needs to be agreed at the time of referral.
We also welcome self-funders.
Disclaimer: The services listed in this directory are regulated by appropriate governing bodies, such as the Care Inspectorate, Healthcare Improvement Scotland or the NHS. The National Directory of Residential Rehab Services in Scotland is not responsible for the quality assurance information listed on these pages.