Service manager: Donatella Olisterno
Address: 92 Canal Street, Saltcoats, KA21 5JB
Email: donatella.olisterno@phoenixfutures.org.uk - Call: 01294 588761 or 07522 619584
Website: https://www.phoenix-futures.org.uk/harper-house/ - site will open in a new window
Phoenix Futures’ National Specialist Family Service offers a drug- and alcohol-free environment with structured support for those with children (both single parents and whole families) who are looking to address their problematic drug and/or alcohol use and improve their mental health.
We support families to flourish and thrive by creating a trauma responsive care communities and ensuring the families feel safe and secure within their nurturing environment.
Needs are assessed on a one-to-one basis to ensure a full programme of support and we have specialist childcare provision to provide additional support for parents. We have been successfully supporting people to achieve long-term recovery for more than 25 years in Scotland and for over 50 years across the wider UK. We accept placements funded by a variety of means, including those funded by the Local Authority and self-funded residential placements.
We can accommodate up to 20 individuals and their children within the service, or 15 individuals and 5 full families (two parents).
We accept 16 + adult age range.
We offer referrals and admissions from across Scotland.
If from the host local authority – i.e. North Ayrshire – we can accommodate children up to 10 years of age and pregnant women.
If from outside the host local authority – i.e. across all of Scotland – we can accommodate children up to the age of 4. This can be flexile where all involved parties in family’s care support child relocating school – we have great links with Caledonia School in North Ayrshire supportive of children’s placements.
We practise a Therapeutic Community Model of support. The programme promotes change by developing self-worth and personal responsibility and challenging individual attitudes and behaviours.
We offer a comprehensive treatment programme within a therapeutic community setting, providing a range of health and social care services to suit the individual needs of each community member. This community is designed to encourage the development of life and social skills through engagement in daily work and activity routines. Additionally, structured group work embraces Cognitive Behavioural Therapy methods as well as behavioural role play therapy.
At the heart of the therapeutic community is peer support. Community members help and nurture each other as they move through the programme. Working together and taking responsibility for the smooth running of the house provides a safe, supportive, and structured environment where community members are able to look at the underlying reasons for their substance use and develop the skills necessary to live drug- and alcohol-free lives. We are also launching the Parents Under Pressure Programme (PUP) in September and we have an in-house PhD research student who has been reviewing best practice since service commencement.
The staff team is completing the Parents Under Pressure Programme (PUP) to ensure best practice is in place to support families. An in-house PhD research student has been analysing and reviewing service practice since opening, this is now coming to an end and results will be shared.
Over 70% of the staff have lived experience of recovery. Almost 50% of staff are in recovery themselves.
We pride ourselves on being an inclusive service committed to ensuring an equality of access to treatment. Everyone is welcome to join our supportive therapeutic community and our staff are culturally aware and sensitive to diverse beliefs and cultures.
Should anyone require support to access a place of worship, Phoenix Futures have established links with local faith-based groups and community members often attend a diverse range of venues including churches, mosques, and temples.
Everyone should have the opportunity to state ‘I have specific needs……’ and have these included in their Care Plan.
Currently treatment is fully funded by the Scottish Government.
Disclaimer: The services listed in this directory are regulated by appropriate governing bodies, such as the Care Inspectorate, Healthcare Improvement Scotland or the NHS. The National Directory of Residential Rehab Services in Scotland is not responsible for the quality assurance information listed on these pages.